Terms and Conditions.

 

Selling prices :
The selling prices of the online store are expressed inclusive of all taxes (including 20% VAT), excluding shipping costs.

AGRES ENERGY reserves the right to modify its selling prices without notice. The prices displayed are the current public prices. The discounts negotiated by professionals and resellers will be automatically applied once the customer has identified himself on his personal space.

Terms of payment :
No discount will be granted in the event of early payment.
The means of payment accepted on the online sales siteare payments by credit card (via our secure area) and bank transfers. Deliveries will only be organized upon receipt of payment in full.
In store, payment conditions are cash, except for special conditions negotiated for professionals (these conditions will appear on the invoice). The accepted means of payment are credit cards, checks, cash (3,000€ maximum for professionals and individuals domicilied in France and 15,000€ maximum for individuals not domicilied in France) and bank transfers.


Shipments and deliveries :
The goods can be collected in store or shipped by carrier (shipping costs will be automatically calculated bases on the weight of the shipment) The goods are shipped under the responsability of the buyer. It's the buyer's responsabilty to make the necessary reservations with the carrier in the event of sudden damage durinf transport. The delivery times announced are indicative and not binding on our part. Delays will not give rise to any penality or compensation. Order cancellations for delay must have received written consent from us.


Right to retract :
The buyer has 14 days (for distance selling) and 72 hours (for in-store sales) from receipt of the goods, to make any complaints about non-complaint of the goods. This complaint must be made, without obligation of justification, in writting on a durable medium.

Returns and Refunds :
Le retour des marchandises pourra être effectué, uniquement sur l’accord du vendeur, après respect des délais de réclamation, et aux frais de l’acheteur. Les marchandises devront être retournées dans leurs états et emballages d’origine. Sont exclus de ce dispositif, les produits liés à l'hygiène qui auraient été ouvert ou qui comportent une date limite d'utilisation révolue.The return of goods may be made, only with the agreement of the seller, after compliance with the complaint deadlines, and at the expense of the buyer. The goods must be returned in their original condition and packaging. Products relates to hygiene which have been opened of which have an expiry date that have passed are excluded from this device.

The refund will be made within 14 days from the date of receipt of the goods within the company. Reimbursement can be made by bank transfer or in the form of a credit note, provided that the return conditions have benne respected.

Late payments :

In the absence of payment by the due date, late payment interest will be applied at the rate of 10% (rate in effect on July 1,2019), without any prior notice being necessary. The amount of the flat-rate compensation for collection costs is set at €40 (Art. D441-5 of the Commercial Code).
In the event of late payment of an invoice, pending orders may be canceled.


Ownership of goods (law of May 12, 1980) :
We reserve ownership of goods until full payment of the price (price excluding VAT + VAT + any additional taxes). Our right of reclamation covers the goods as weel as their prices if they have already been resold.